Frequently Asked Questions.
For any other questions or concerns, feel free to contact us at +97450969911.
Q1: How long does delivery take?
Ready-to-wear items take 3-4 working days for delivery within Qatar, and up to 2 weeks for made-to-measure items (up to 4 weeks during busy seasons). International orders may take 7-14 days depending on the destination.
Q2: How can I track my order?
After your order has shipped, you will receive a tracking number via email and WhatsApp to track your shipment.
Q3: What are your return and exchange policies?
Returns must be initiated within 3 days of receiving your order, and the item must be in its original condition. For more details, visit our Returns & Exchanges page.
Q4: Do you offer international shipping?
Yes, we offer worldwide shipping. Shipping charges and delivery times vary depending on the destination.
Q5: Can I pick up my order in person?
Yes, customers in Qatar can pick up their orders from our main office in Doha. Please contact us at +97450969911 to arrange a pickup time.
