At Brism Couture, customer satisfaction is our top priority. If you’re not completely happy with your purchase, we offer returns and exchanges under the following conditions:

  • Return Eligibility: Returns must be initiated within 3 days of receiving your order. Items must be in their original condition, unworn, and in their original packaging with all tags attached.
  • Exchanges: If you wish to exchange an item, please contact our customer service team. Exchanges are allowed for size, color, or product defects.
  • Refunds: Once we receive and inspect your return, we will process a refund to your original payment method within 7-10 business days.
  • How to Return: To start a return, please contact us via WhatsApp or email within 3 days of receiving your order.

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